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Delivering financial inclusion in West Africa: Case studies from Mali, Togo and Benin

Date:
September 3, 2024
September 2, 2024
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Since its inception, SCBF has maintained a strong focus on West Africa, recognising the significant challenges the region faces, particularly in terms of financial inclusion. In 2023, Micro Save Consulting (MSC) helped in conducting a study to explore and assess several SCBF-supported projects in the region, aiming to draw key insights and lessons from these initiatives.

The study selected three completed projects in Mali, Togo, and Benin for an in-depth analysis. These projects were designed to empower underserved populations, with a particular focus on women, by providing access to both digital and non-digital financial services. The projects in Togo and Benin concentrated on the digitalization of financial services, coupled with financial education to increase uptake, while the project in Mali focused on implementing the Women’s Self-Help Group methodology to empower rural women.

MSC employed qualitative research methods, including focus group discussions and key informant interviews, to understand how these interventions have improved access to financial services for low-income populations, especially women and youth. The study took a non-statistical approach to gain deeper insights into the projects, the solutions provided, and the experiences and perspectives of stakeholders.

Here is the global summary of the three case studies, highlighting the key insights, lessons learned, and client experiences from these impactful projects.

Read the Global Summary of three projects

Individual project final reports can be accessed here: Mali | Togo | Benin

Picture credit: Canva, vic josh

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